Retail Security Officer - Designer Brands Retail Officer

DCS Group - Double Check Security

Have you ever though about being a Security Officer in the Luxury Retail Sector?

What does This Entale?

Here at DCS we take care of  many household names brands venues & stores. By supporting them with our own in-house security teams.  Protecting their assets, staff & clients. 

What Will You Learn? 

You will learn extensive customer service  to support our clients, theft prevention techniques, schedule management for visiting clients , fire alarm safety & much more. 

Training: front line training is provided to show you how to ensure these venues are protected, what to look for. Also how you and your team can operate at high professional standard. 

progressive opportunities: Security officers have been able to progress into higher positions amongst our brands security teams. With roles like Operations supervisor or head of security been accessible for officers looking to climb the ranks.   

Who will you report to?

Our team of area managers & operation directors will support your growth into your role at our venues. Assisting with you excelling in your career at DCS.

Job Purpose

The primary role of a Door Supervisor is to ensure the safety and security of the venue's clients and employees. 

Job Overview

 As a Door Supervisor, you will ensure the safety of staff and customers, as well as protect assets within the clients' business and provide excellent customer service.

Main Duties and Responsibilities

• You will be stationed at the building's entrance, screening visitors for suitability. 
• Ensure the visitor is not under the age of 18 or in possession of any dangerous substances or things, such as drugs or weapons
• Controlling entry and exit route
• Customer management to maintain a safe environment within the venue
• Crowd control
• Supervising customer arrivals
• Carrying out ID checks
• Screening and searching for individuals

Requirements 

• A valid SIA licence - Door Supervisor Licence 
• Have excellent communication skills and be customer service focused
• Be able to work as part of a team
• Be reliable and confident
• Ability to tackle emergency situations 
• Ability to remain calm and professional in stressful situations